What research says
Deliberate practice
Practice with a clear goal and feedback is linked to expert performance (Ericsson et al., 1993).
doi:10.1037/0033-295X.100.3.363An honest limit
A meta-analysis found that practice explains only part of the differences in performance, and less in professions than in games or music (Macnamara et al., 2014). Practice helps, but other factors matter too.
doi:10.1177/0956797614535810Simulation
Simulation practice improves complex skills (Chernikova et al., 2020).
doi:10.3102/0034654320933544How we apply it
Short drills let you practise each part of a call with realistic client personas. You receive feedback per call phase. The learning path begins with knowledge practice in flashcards, moves on to speaking in VoiceRoom and finally brings these skills together in a full roleplay call.
FAQ
How long until I see progress?
It varies from person to person. You can see your own progress for each call phase in coachroom.ai.
Related research
References
Ericsson et al. (1993): The role of deliberate practice in the acquisition of expert performance
Psychological Review
doi:10.1037/0033-295X.100.3.363Macnamara et al. (2014): Deliberate Practice and Performance, a Meta-Analysis
Psychological Science
doi:10.1177/0956797614535810Chernikova et al. (2020): Simulation-Based Learning in Higher Education, a Meta-Analysis
Review of Educational Research
doi:10.3102/0034654320933544